Questions and Answers
Q: Are the paintings displayed on your online gallery 100% hand-painted?
A: Yes. All our paintings are 100% hand-painted by our talented and master artists brushstroke by brushstroke on canvas. Our paintings are never a poster, print or canvas transfer. Please be assured that we never use printing machine or digital imaging techniques.
You can
click here to learn more about the process of our oil painting.
Q: How can you sell oil painting at such a low price?
A: Wholesale Art Mall is one of the biggest oil paintings wholesalers all over the world. We purchase thousands of museum quality oil paintings directly from the talented and master artists. As a result, we eliminate the intermediate companies and save us a large sum of money. This ensures us to set our price lower than the dealers or resellers and pass the savings to our customers.
Q: Will the paintings I ordered look like the same with the pictures shown on your website?
A: Yes. All the pictures we uploaded on our website are the photographs took by digital camera from our oil paintings. The pictures truly depict the actual artworks by our talented artists.
Q: What methods of payment do you accept?
A: We accept PayPal Secure Payment, which is the safer and faster way to make an online payment. You can make the payment via PayPal by your credit card or PayPal account.
Q: Do you have minimum purchase requirement?
A: We do not have a minimum purchase requirement. You can purchase as little as one painting or as many as you like. No matter how many you purchase, you can get your paintings at our wholesale price.
Q: How do you ship the paintings?
A: We ship items by DHL Expedited to worldwide.
Q: What are your shipping charges?
A: We offer free shipping on all orders to worldwide.
Q: How long will it take to receive the items after I finish the payment?
A: Normally, it will take 2 to 4 weeks to receive your order.
Q: Are the paintings delivered framed or unframed?
A: All the paintings are delivered unframed. To make sure that the paintings are well protected during the shipping process, we use bubble and plastic tubes which are specially designed for shipping oil paintings for package.
Q: What is your guarantee and return policy?
A: We offer 30 days money back guarantee. You can get all of your money back within 30 days if you are dissatisfied with any part of your purchase or you receive the items damaged or defective. You can learn more about it:
30-day Money Back Guarantee.
Q: Can I order paintings which are not displayed on your website?
Q: How do I contact Wholesale Art Mall?
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